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Business Process Strategist, Lean Six Sigma Black Belt Job
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| Employer Name: |
SpiderID: 13911530 |
| Location: Rancho Cordova, California |
Date Posted: 12/20/2024 |
| Wage: Negotiable |
Category: Insurance |
| Job Code: 170023W-2191 |
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Job Description:
 Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.
We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.
Description:
As a not-for-profit company, our mission says it all: To ensure all Californians have access to high-quality health care at an affordable price.
Driving this mission means being an advocate for care. We have supported universal coverage since 2002 and have taken a market-leading stand on affordability by pledging to limit our net income to 2 percent , meaning we will give back all income over 2 percent to our members and the communities we serve. And since 2005, we have donated more than $200 million dollars to the Blue Shield of California Foundation.
Business Unit: Health Care Quality & Affordability (HCQA) / Medical Care Solutions (MCS) / Medical Solutions and Support (MS&S)
Medical Solutions & Support empowers (MS&S) our Blue Shield partners in delivering measureable value to the member, by providing process and strategy leadership, and timely, quality solutions. This is accomplished by providing strategic planning consultation, process improvement work, building operating and execution models as well a balanced blend of technological solutions as well as agile delivery, coaching, and teaching to Medical Care Solutions and beyond.
Position Summary :
The Process Strategist works with Medical Care Solutions leaders, HCQA leaders and other leaders throughout BSC to develop strategy, metrics models, operating and execution models and specific process improvement efforts that directly impact Cost of Health Care savings, Administrative savings and employee engagement scores. This role is also coaches, teaches, mentors and empowers fellow MS&S team members to perform at their best in delivering strategies and solutions that meet the organization goals and become a high performing team.
This position is an advanced business process expert who is highly skilled in Lean, Six Sigma, statistical analysis, process improvement, project management, strategic thinking, inventory management and change leadership.
Specific Responsibilities Include:
• Accountable for a portion of core process improvement portfolio goals and annual roadmap with multi-functional matrixed teams within BSC.
• Serves as business unit advisor and consultant. Drives establishing process improvement goals and strategies, provides analytical thinking and innovative strategic consultation and recommendations to the process owner and process driver. Guides/maintains core process leadership alignment through communications and change management strategies.
• Consults in building annual strategic operating plans for cross functional teams. Leads cross-functional team through continuous improvement process steps, guides development of data collection/root cause analysis, data interpretation, process mapping and forecasting of benefits, guides prioritization of efforts based on impact, cost and ease of implementation.
• Executes the annual operating plan. Guides cross-functional teams that execute the plan and resolves any issues. Guides business case development for process improvements.
• Recommends process for ongoing measurement, monitoring and reporting of progress on key metrics and facilitates process leadership briefings and progress status. Applies advanced knowledge of Business Process Management tools and techniques, change management and project management to very complex problems. Makes recommendations that result in process and policy changes. Responsibilities include metric model development, root cause analysis, data manipulation and interpretation and reporting.
Qualifications:
Minimum Education & Experience Requirements:
- Bachelor's degree required
- Lean Six Sigma Black Belt
- Inventory management expertise
- Superior math, analytical and problem-solving skills and use of analytical tools (e.g. MiniTab, Excel graphs) ability to provide coaching and mentoring on the use of analytical tools.
- Ability to provide work direction to others.
- Demonstrated project management skills
- Experience running Rapid Process Improvement/Kaizen events
- Advanced facilitation skills
- health insurance experience preferred
• 8+ years experience leading continuous improvement activities from ideation through execution.
Preferences:
• Master degree preferred
• Scrum Master Certification preferre d
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
| Contact Name: Blue Shield of California |
Company Type: |
| Company: Blue Shield of California |
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